Billing Policy
ProLawns Offers 3 Payment Methods
- Prepay for your services at anytime throughout the season and join our ProLawns Perks
- Hassle-free monthly payments [April-September] *Card on file required
- Add-on services will be billed on completion or payable by check within 7 days
*We do not charge after each regular program services or accept checks for individual program services throughout the summer
**We have a 100% satisfaction money back guarantee – if you’ve prepaid and are unhappy with a service; we’ll give your money back.
Your options:
If you don’t want to have a card on file: No problem! Send a check for the season in the beginning (discount avaible before March or for brand new clients) but also know our Software is not a lawn care software; it is a credit card processing company that built some lawn care features. We train annualy to maintain PCI complinace [credit card security]
If you don’t want to pay up front for the season- No problem! Put a card on file so we can easily process your consistent monthly payments
You want to pay after each service- Our payment structure does not include an option for paying after each service. Through our experience, we’ve observed that this approach can lead to unintended delays and may be perceived as a lack of commitment to the payment process. – not only that, but our programs operate on flexible schedules, tailored to address the specific needs of your lawn. This flexibility can result in irregular billing, and charging after each service can contribute to confusion. To streamline the process and provide clarity, we’ve opted for consistent monthly payments or prepayment. We have a 100% satisfaction money back guarantee and will fully refund anything that you aren’t happy with.
You want to pay monthly via check- We do not offer the option to pay monthly via check. This decision is motivated by fairness to you and your neighbors. Processing multiple checks throughout the season, especially during the 6 months when we should be focused on maintaining your lawn, is not an efficient use of time and resources. Instead, we propose two alternatives: prepay via check or provide a credit card to be kept on file for equal monthly payments.
You don’t want to put a card on file or prepay via check- If you prefer not to put a card on file or prepay via check, we completely respect your decision. We want to be transparent about our values and priorities. Our focus is on delivering top-notch lawn care results and ensuring client satisfaction. We believe in earning your trust by dedicating our time and resources to the quality of your lawn, rather than unnecessary payment processing activities. While our approach may not suit everyone, we are dedicated to being the best lawn care company for those who value our commitment to quality service.
Our billing policy doesn’t necessarily break the mold when it comes to new or revolutionary. We’re just hoping for the same respect you give every gas station you’ve ever been to.